Frequently Asked Questions

QUESTION: What are blackout dates? Why am I getting this error message? Learn More


Blackout dates are dates when special discounts or promotions are not available. These dates typically fall on or around major holidays or other peak travel seasons.

QUESTION: What is your policy regarding credit/debit cards? Learn More


While most major car rental companies do not accept debit cards, Budget Wichita will accept a debit card with a valid driver’s license, third form of identification and proof of address. For more information, call us at (316) 946-4030 or read our Terms and Conditions.

QUESTION: How old do you have to be to rent a car? Learn More


You have to be 25 years old or older to rent a vehicle from Budget Car and Truck Rental of Wichita. If you are at least 21, you are still able to rent, but will pay a Young Adult Driver Fee of $25.00 per day extra. Other requirements and vehicle restrictions may apply.

QUESTION: Do you have a frequent renter reward program? Learn More


Yes, Betterway Rewards is the official frequent renter program of Budget Wichita. For more information, please visit our Frequent Renter page.

QUESTION: Where are you located? What are your business hours? Learn More


We have 5 convenient locations in the Wichita metro area and 1 location in Hutchinson: Wichita Airport, West – Midfield Rd., East – E. Kellogg, Northwest – N. Ridge Rd., South – S. Seneca, and Hutchinson. Please use our locations map to find the location of your choice with a list of that locations business hours.

QUESTION: Why should I book at instead of or online travel agent sites? Learn More


Customers enjoy the lowest available rates, most updated information, and local Wichita specials by reserving on Find out for yourself my visiting our Deals page and signing up for our emails.

QUESTION: How much of a deposit is required on my card in order to rent? Learn More


Credit and debit cards require the same amount of money to be available on the card. There is no difference in the amount that is needed just because it is a credit card or a debit card. The minimum amount that we will need is $300.00, or the time of rental + 1 day + $80.00, whichever is greater. If you want to be sure on how much is needed, go ahead and make the reservation, then call us at (316) 946-4030 for the exact amount.

QUESTION: Do you offer protection if I run out of gas, get a flat tire or lock my keys in the car? Learn More


Mistakes happen, and they can be costly. Instead of incurring big fees for emergency fuel delivery, key replacement, flat tire repair and other unexpected surprises, play it safe with Budget’s Roadside SafetyNet. For a low daily fee you’ll be covered for some of life’s little mishaps that might occur on the road.

If Roadside SafetyNet is available for your rental, you will see that optional selection available on Step 3 of the online reservation process.

QUESTION: Can someone else drive a car that I rent? Learn More


Yes, with some exceptions and certain restrictions. Add drivers to your rental at the counter when you pick up your car. Drivers must be present with their required credentials to be added. The fee for each additional driver is $12.99 per day.

QUESTION: Is smoking permitted in rental cars? Learn More


No. Budget maintains a 100% smoke-free fleet in the U.S. and Canada, and any type of smoking (pipe, cigarette, cigar) is prohibited in all Budget vehicles. Just as renters are assessed a fee for cleaning the car’s interior for excessive stains, dirt or soiling attributable to the renter’s use, customers will be assessed an additional charge if the car smells of smoke when it is returned.

Rent a Budget car and breathe easy — because our stringent no-smoking policy is your assurance of a 100% smoke-free fleet. Isn’t it nice to know that, in this world of uncertainty, you can always depend on Budget for a clean, well-maintained, fresh-smelling vehicle? Rent now.

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